nutra_admin

nutra_admin

Korean skincare for men

Care products for men like to wear dark suits. Black bottle, silver writing, a name that sounds a bit like motor oil. The skin is not affected by this. She doesn't ask about...

The history of K-beauty

A cushion compact fits in a handbag. His story needs a little more space. Today, we encounter K-Beauty in small bottles, sheet masks, and carefully layered routines. The K before Beauty is...

Sleep is skincare

The most effective evening routine is not all stored in the bathroom cupboard. Part of her starts there, another part between lights off and eyelids closed. We can cleanse, soothe and apply cream to the skin....

Statutory guarantee

Official EU notice on the statutory guarantee. The full text follows below the graphic. Link to Your Europe, opens in a new tab.

Text of the EU notice

At least two years of statutory guarantee of conformity for goods sold in the European Union.

Consumers can assert their rights under the statutory guarantee, for example if the goods

  • do not correspond to the description,
  • do not function as intended.

Sellers are liable for any lack of conformity that existed at the time of delivery of the goods and becomes apparent within the statutory guarantee period. In such cases sellers must offer:

  • free repair or free replacement,
  • in certain cases a price reduction or a full refund of the purchase price.

Some countries apply a longer statutory guarantee period. For second-hand goods a shorter period may apply, but not less than one year.

For more information about your rights in a particular country, scan the QR code below or ask the seller.

europa.eu/youreurope/garantien

What to do if you receive goods that do not conform?

  1. Report the problem to the seller as soon as possible.
  2. Provide proof of purchase, such as the receipt, invoice or a bank statement.

Sellers and manufacturers may also offer commercial guarantees that apply independently of the statutory guarantee. This GARAN label, for example, shows that the manufacturer grants a commercial durability guarantee at no extra cost that covers the whole product.

Withdraw from contract

Fill in the fields below to submit your withdrawal.

1. Your details 2. Confirmation

Fields marked with * are mandatory under § 356a (2) BGB. For information on how we process your data, see our privacy policy.