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Which product are you missing? us?

Perhaps a certain serum has been with you for a long time. Maybe you just got to know a new brand. Write us the product name or send us a link. We will check whether your request can complement our range.

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KOREAN SKINCARE AT A GLANCE

K-Beauty Radar: Desired products and alternatives

Milky toners, cleansing balms and serums from Korea: Here we present twelve products that are currently outside our range. You will find two alternatives from Bloom & Shine with a similar care focus.

The alternatives match the care step or care goal. Recipes, concentrations and skin feel may vary.

More care knowledge about your desired products

Choose K-beauty products to suit your routine

The care step helps you choose. Cleansing oil and cleansing balm remove make-up and sun protection in the evening. Toners and essences complete the care after cleansing. A serum sets a specific focus, for example with hyaluronic acid, vitamin C or ferments. Cream and sleeping mask complete your care routine.

The alternatives to LANEIGE Cream Skin focus on the milky toner texture. You can find oil cleansers and balms at ma:nyo and BANILA CO. The alternatives to the MEDIHEAL and SKINFOOD pads fit the care step with soaked pads. Each recommendation tells you its focus directly. This is how you can fit a product into your morning or evening.

Your product request at Bloom & Shine

How do I suggest a K-Beauty product?

Enter the product name with brand or a product link above. There is also your email address for possible queries. Your suggestion will reach us via “Wish a product”.

Is every desired product included in the range?

We check whether the suggestion fits our range and is available through our supply channels. A product request is not yet a confirmation of acceptance or a delivery date.

How do you choose the alternatives?

We focus on the care step, the product type and the care goal. The brief classification of each product shows the respective focus. The recipes can vary significantly; the selection is not a promise of identical effect.

Can I also suggest an entire brand?

Yes. Tell us the brand and the product that particularly interests you. A link to the manufacturer's website helps us with the assignment.

Statutory guarantee

Official EU notice on the statutory guarantee. The full text follows below the graphic. Link to Your Europe, opens in a new tab.

Text of the EU notice

At least two years of statutory guarantee of conformity for goods sold in the European Union.

Consumers can assert their rights under the statutory guarantee, for example if the goods

  • do not correspond to the description,
  • do not function as intended.

Sellers are liable for any lack of conformity that existed at the time of delivery of the goods and becomes apparent within the statutory guarantee period. In such cases sellers must offer:

  • free repair or free replacement,
  • in certain cases a price reduction or a full refund of the purchase price.

Some countries apply a longer statutory guarantee period. For second-hand goods a shorter period may apply, but not less than one year.

For more information about your rights in a particular country, scan the QR code below or ask the seller.

europa.eu/youreurope/garantien

What to do if you receive goods that do not conform?

  1. Report the problem to the seller as soon as possible.
  2. Provide proof of purchase, such as the receipt, invoice or a bank statement.

Sellers and manufacturers may also offer commercial guarantees that apply independently of the statutory guarantee. This GARAN label, for example, shows that the manufacturer grants a commercial durability guarantee at no extra cost that covers the whole product.

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